UX Experience Design Lead - Remote

Immediate Need for Remote UX Experience Design Lead with Major Professional Services Firm. Your key responsibilities The Experience Design Lead will be responsible for the experience design efforts across the Enterprise Technology portfolios. They will act as a strategic partner to senior executives who lead the function, helping to define, develop and refine employee experiences related to that area of focus. They will be responsible for directing and managing the work of their teams to ensuring we deliver the best possible experiences for our internal Customers. They will mentor and grow the ability of their team members, helping to develop and retain top UX talent. Skills • Work with various strategic partners and internal stakeholders to clearly articulate their problems and define possible solutions. • Coordinate and help conduct initial discovery research to elicit the problem statement and identify potential further areas of improvement related to the initial problem statement. • Coordinate collection of any existing data points around the problem area, conduct analysis on collected data to help baseline current state, highlight potential solutions, and define success measures. • Frame/summarize current state problems quickly using storyboards, experience maps, interactive walkthroughs, service blueprints, etc. • Quickly and efficiently build prototypes to help rapidly test potential solutions with our different user segments. • Partner with our UX research team to coordinate, conduct, and analyse user research on existing systems and design prototypes. • Help coordinate feedback on finalized solutions through a collection of defined success metrics as well as through survey feedback with help from our research team. To qualify for the role you must have • 3+ years’ experience in leading enterprise UX projects., and over 7+ years' experience in UX field. • Fluent in English and Polish • Must be an exceptional listener, an extraordinary problem framer, and exhibit excellent verbal and written communication skills. • Be comfortable with a remote working environment and have some level of familiarity using remote collaboration tools like Teams, Miro, etc. • Act as a champion of the customer and help stakeholders and partners within the organization to become more familiar with UX practices and principles. • Be an expert with Figma, Sketch and other prototyping toolsets and the demonstrated ability to master new tools quickly.